Replacement Shoe Warranty Info

  • Please return shoes with a copy of your invoice and warranty card inside the box to the correct manufacturers address below.
  • Outsole warranty only valid on shoes on which 6 month outsole durability guarantee is stated in product description.
  • Warranty only covers the rubber outsole of the shoe. Any damage to the toe bumper, or upper material of the shoe will not be covered under the outsole warranty.
  • If a warranty card is needed we can mail one to you.
  • Each sole warranty shoe is limited to a one time replacement.
  • The shoe company evaluates and decides whether the shoe qualifies for replacement.
  • Should the purchased shoe be unavailable or discontinued, store credit in the amount of the original purchase price on the invoice may be applied to another pair of shoes.
  • Shipping charges are not included with the warranty and may vary from brand to brand.
  • Some warranties may take up to four weeks to complete.
  • Sole warranties are valid in the continental U.S. only.

Adidas Shoe Warranty Process:

Please send worn shoes, warranty card, and a copy of your original receipt. Also include your name, mailing address and phone number. There is a return shipping charge of $13.25 per pair. Include money order, or check payable to Adidas.

    • Ship Adidas shoes to:
    • Adidas 6-month Outsole Guarantee
    • 495 Cedar Crest Road
    • Spartanburg, SC 29301
    • Contact at: 1-800-448-1796

Asics Shoe Warranty Process:

For replacement shoes, please fill out the warranty card. Include this card along with the worn shoes and the original sales receipt.

    • Ship ASICS shoes to:
    • Tennis Returns Department
    • ASICS America Corp
    • 29 Parker Suite 100
    • Irvine, CA 92618
    • Contact at: 1-800-678-9435

Babolat Shoe Warranty Process:

Please send worn shoes along with your original sales receipt and the limited warranty card filled out. Please include a check made out to Babolat for $9.95 for return shipping.

    • Ship Babolat shoes to:
    • Babolat USA
    • Attn: Warranty Dept
    • 650 S. Taylor Ave #B
    • Louisville, CO 80027

K-Swiss Shoe Warranty Process:

All K-Swiss 6-Month Sole warranties must be shipped to K-Swiss directly from the customer. Send the shoes along with a copy of your original sale receipt, warranty card, and a check or money order for $5.00 to cover return shipping.

    • Ship K-Swiss shoes to:
    • K-Swiss Sole Guarantee
    • 31248 Oak Crest Drive
    • Westlake Village, CA 91361
    • Contact at: 1-800-291-8103

Fila Warranty Process:

Please call Fila at (800) 845-3452 for warranty information.

New Balance Shoe Warranty Process:

Please contact consumer relations at 1-800-622-1218 or visit http://newbalance.custhelp.com for info on Ndurance Guarantee.

    • Ship New Balance shoes to:
    • New Balance Returns - Outsole Guarantee
    • 145 Newton St.
    • Brighton, MA 02135

Nike Shoe Warranty Process:

Contact Nike Consumer Affairs at 1-800-344-6453 for a claim number.

    • Ship Nike shoes to:
    • Nike RLC
    • ATTN: Shoe Name
    • 3552 Avenue of Commerce
    • Memphis, TN 38125
    • Contact at: 1-800-344-6453

Prince Shoe Warranty Process:

Please include shoes, warranty card filled out, and original sales receipt. Contact Prince at 1-800-283-6647 to request a RA #.

    • Ship Prince shoes to:
    • Prince Footwear Outsole Guarantee
    • One Advantage Court
    • Bordentown, NJ 08505
    • Contact at: 1-800-283-6647

Wilson Shoe Warranty Process:

Please include the original sales receipt along with a description of why you are returning the shoes.

    • Ship Wilson shoes to:
    • Wilson Sporting Goods Co.
    • Attn: Customer Returns
    • 320 Aldi Blvd
    • Mount Juliet, TN 37122
    • Contact at: 1-800-946-6060