Replacement Shoe Warranty Info

  • Please return shoes with a copy of your invoice and warranty card inside the box to the correct manufacturers address below.
  • Outsole warranty only valid on shoes on which 6 month outsole durability guarantee is stated in product description.
  • Warranty only covers the rubber outsole of the shoe. Any damage to the toe bumper, or upper material of the shoe will not be covered under the outsole warranty.
  • If a warranty card is needed we can mail one to you.
  • Each sole warranty shoe is limited to a one time replacement.
  • The shoe company evaluates and decides whether the shoe qualifies for replacement.
  • Should the purchased shoe be unavailable or discontinued, store credit in the amount of the original purchase price on the invoice may be applied to another pair of shoes.
  • Shipping charges are not included with the warranty and may vary from brand to brand.
  • Some warranties may take up to four weeks to complete.
  • Sole warranties are valid in the continental U.S. only.

Adidas Shoe Warranty Process:

Please send worn shoes, warranty card, and a copy of your original receipt. Also include your name, mailing address and phone number.

    • Ship Adidas shoes to:
    • Adidas 6-month Outsole Guarantee
    • 495 Cedar Crest Road
    • Spartanburg, SC 29301
    • Contact at: 1-800-448-1796

Asics Shoe Warranty Process:

For replacement shoes, please fill out the warranty card. Include this card along with the worn shoes and the original sales receipt.

    • Ship ASICS shoes to:
    • Tennis Returns Department
    • ASICS America Corp
    • 29 Parker Suite 100
    • Irvine, CA 92618
    • Contact at: 1-800-678-9435

Babolat Shoe Warranty Process:

Please ship worn shoes with original sales receipt to:
Midwest Sports Warranty Department
11613 Reading Road
Cincinnati, OH 45241

Diadora Shoe Warranty Process:

Please send worn shoes, warranty card, and a copy of your original receipt. Also include your name, mailing address and phone number. There is a return shipping charge of $12.50 per pair. Include money order, or check payable to Dunlop Sports Group Americas.

    • Ship Diadora shoes to:
    • Dunlop Sports Group
    • Attn:Diadora Tennis Guarantee
    • 25 Draper Street
    • Greenville, SC 29611
    • Contact at: 888-215-1530

Fila Shoe Warranty Process:

Please contact consumer relations at 800-787-3452 for info on outsole warranty.

Head Shoe Warranty Process:

Please send worn shoes along with your original sales receipt and the limited warranty card filled out.

    • Ship Head shoes to:
    • Head USA Inc.
    • 1041-A Swan Creek Drive
    • Baltimore, MD 21226
    • For information please call the Consumer Warranty Phone Line 1-800-289-7366 option 2

K-Swiss Shoe Warranty Process:

All K-Swiss 6-Month Sole warranties must be shipped to K-Swiss directly from the customer. Send the shoes along with a copy of your original sale receipt, warranty card, and a check or money order for $5.00 to cover return shipping.

    • Ship K-Swiss shoes to:
    • K-Swiss Sole Guarantee
    • 31248 Oak Crest Drive
    • Westlake Village, CA 91361
    • Contact at: 1-800-938-8000

New Balance Shoe Warranty Process:

Please call consumer relations at 1-800-595-9138 for info on Ndurance Guarantee.

Nike Shoe Warranty Process:

Contact Nike Consumer Affairs at 1-800-344-6453 for a claim number.

    • Ship Nike shoes to:
    • Nike RLC
    • ATTN: Shoe Name
    • 3552 Avenue of Commerce
    • Memphis, TN 38125
    • Contact at: 1-800-344-6453

Prince Shoe Warranty Process:

Please ship worn shoes with original sales receipt to:
Midwest Sports Warranty Department
11613 Reading Road
Cincinnati, OH 45241

Wilson Shoe Warranty Process:

Please include the original sales receipt along with a description of why you are returning the shoes.

    • Ship Wilson shoes to:
    • Wilson Sporting Goods Co.
    • Attn: Customer Returns
    • 320 Aldi Blvd
    • Mount Juliet, TN 37122
    • Contact at: 800-874-5930

Yonex Shoe Warranty Process:

Please contact consumer relations at 800-992-9461 for info on Ndurance Guarantee.