Careers at Midwest Sports

Customer Service Representative

Join our customer service team. Enjoy flexible hours and a fast paced environment. Customer Service Representatives take inbound calls from our customer base. Their main goal is to assist the Midwest customer with product information, and order entry. Midwest Sports is open 7 days a week, employment hours are available daytime, evening or weekend. For additional information regarding this position please contact our customer support team.

Duties and Responsibilities

  • Answering calls from customers in a professional consistent manner
  • Booking orders either by phone, email or chat
  • Provide limited product information to assist the customer in their purchase
  • Must enjoy working with customers

Skills and Specifications

  • Strong verbal & written communication skills are required
  • Ability to work in a team environment
  • Telephone etiquette is required
  • Able to react effectively and calmly when handling customers
  • Ability to work to a schedule, some evenings and weekends are required