Warranty Racquets:

Please include the original sales receipt along with a description of why you are returning the racquet.

• All new racquets carry a one-year manufacturer’s warranty against defects and replacement is at the sole discretion of that manufacturer.
• Upon arrival if our warranty team deems the racquet is a clear manufacturer’s defect we reserve the right to replace directly from our stock.
• Racquets sent to the manufacturer for evaluation typically take 4 to 6 weeks but may longer based off the manufacturer's demand.
• If your racquet is replaced under warranty Midwest Sports will offer to string the racquet with a complimentary string for a charge of $10.00. Specialty String request are charged at the price of the string plus a $10 labor charge.
• Racquets that show signs of abuse or unusual wear will not be replaced.
• If purchased racquet is no longer available, the customer will receive a Midwest Sports in-store credit for the purchase price of the racquet.
• If the manufacturer does not replace your tennis racquet, we will contact you about returning of the racquet. If we do not receive a response, we will dispose of the racquet.
• Warranty claims for Prince products must be sent directly from the consumer to Prince by contacting returns@princetennis.com. Due to a Prince distribution network change, Midwest Sports will no longer service any Prince warranty claims.

Replacement Shoe Warranty Info

• Please return shoes with a copy of your invoice and warranty card inside the box to the correct manufacturers address below.
• Shipping charges are not included with the warranty and may vary from brand to brand. Prepaid return label may NOT be used to send back shoes for warranty evaluation.
• Outsole warranty only valid on shoes on which 6 month outsole durability guarantee is stated in product description.
• Warranty only covers the rubber outsole of the shoe. Any damage to the toe bumper, or upper material of the shoe will not be covered under the outsole warranty.
• If a warranty card is needed we can mail one to you.
• Each sole warranty shoe is limited to a one time replacement.
• The shoe company evaluates and decides whether the shoe qualifies for replacement.
• Should the purchased shoe be unavailable or discontinued, store credit in the amount of the original purchase price on the invoice may be applied to another pair of shoes.
• Some warranties may take up to four weeks to complete.
• Sole warranties are valid in the continental U.S. only.
• Warranty claims for Prince products must be sent directly from the consumer to Prince by contacting returns@princetennis.com. Due to a Prince distribution network change, Midwest Sports will no longer service any Prince warranty claims.