Warranty Racquets:

Please include the original sales receipt along with a description of why you are returning the racquet.

All new racquets carry a one-year manufacturer’s warranty against defects and replacement is at the sole discretion of that manufacturer.
Upon arrival if our warranty team deems the racquet is a clear manufacturer’s defect we reserve the right to replace directly from our stock.
Racquets sent to the manufacturer for evaluation typically take 4 to 6 weeks but may longer based off the manufacturer's demand.
If your racquet is replaced under warranty Midwest Sports will offer to string the racquet with a complimentary string for a charge of $10.00. Specialty String request are charged at the price of the string plus a $10 labor charge.
Racquets that show signs of abuse or unusual wear will not be replaced.
If purchased racquet is no longer available, the customer will receive a Midwest Sports in-store credit for the purchase price of the racquet.
If the manufacturer does not replace your tennis racquet, we will contact you about returning of the racquet. If we do not receive a response, we will dispose of the racquet.
Warranty claims for Prince products must be sent directly from the consumer to Prince by contacting returns@princetennis.com. Due to a Prince distribution network change, Midwest Sports will no longer service any Prince warranty claims.

Replacement Shoe Warranty Info

Please return shoes with a copy of your invoice and warranty card inside the box to the correct manufacturers address below.
Shipping charges are not included with the warranty and may vary from brand to brand. Prepaid return label may NOT be used to send back shoes for warranty evaluation.
Outsole warranty only valid on shoes on which 6 month outsole durability guarantee is stated in product description.
Warranty only covers the rubber outsole of the shoe. Any damage to the toe bumper, or upper material of the shoe will not be covered under the outsole warranty.
If a warranty card is needed we can mail one to you.
Each sole warranty shoe is limited to a one time replacement.
The shoe company evaluates and decides whether the shoe qualifies for replacement.
Should the purchased shoe be unavailable or discontinued, store credit in the amount of the original purchase price on the invoice may be applied to another pair of shoes.
Some warranties may take up to four weeks to complete.
Sole warranties are valid in the continental U.S. only.
Warranty claims for Prince products must be sent directly from the consumer to Prince by contacting returns@princetennis.com. Due to a Prince distribution network change, Midwest Sports will no longer service any Prince warranty claims.

Adidas Shoe Warranty Process:

Please call adidas customer service at 1-800-982-9337.

Asics Shoe Warranty Process:

For replacement shoes, please fill out the warranty card. Include this card along with the worn shoes and the original sales receipt.

Ship ASICS shoes to:
Tennis Returns Department
ASICS America Corp
80 Technology Dr
Irvine, CA 92618
Contact at: 1-800-678-9435

Babolat Shoe Warranty Process:

For six month outsole durability guarantee information on Babolat Propulse Fury, go to www.babolat.us/registration.

Diadora Shoe Warranty Process:

In case of worn outsole, the consumer should contact cs.usa@diadora.com by providing the information here below (NO NEED TO RETURN THE SHOE):

1. A picture with a general overview of the product and a picture in which the damage occurred is clearly visible (PDF or JPG format);
2. A clear picture of the proof of purchase where the details are readable (receipt, Debit or Credit Card statement) with the name/address of the store, the date of purchase and the price paid for the merchandise;
3. Picture of the ACF label
4. Filled in registration card with a brief description of the wear and tear problem and the consumer's address, including zip code, a telephone number and email address.

Fila Shoe Warranty Process:

Contact Fila USA Consumer Relations at 1-800-845-3452 for a claim number.

Head Shoe Warranty Process:

Please send worn shoes along with your original sales receipt and the limited warranty card filled out.

Ship Head shoes to:
Head USA Inc.
1041-A Swan Creek Drive
Baltimore, MD 21226
For information please call the Consumer Warranty Phone Line 1-800-289-7366 option 2

K-Swiss Shoe Warranty Process:

If your pair of Ultrashot shoes meets the requirements, please contact K-Swiss Consumer Relations at kscs@k-swiss.com with your name and claim information. You will be given a claim number and will be asked to send the shoes to K-Swiss. All K-Swiss 6-Month Sole warranties must be shipped to K-Swiss directly from the customer. Send the shoes along with a copy of your original sale receipt, warranty card, and a check or money order for $5.00 to cover return shipping.

Ship K-Swiss shoes to:
K-Swiss US Distribution Center
ATTN: ULTRASHOT
3177 Space Center Court
Mira Loma, CA 91752
Contact at: kscs@k-swiss.com

New Balance Shoe Warranty Process:

New Balance’s 6-month NDurance rubber outsole limited warranty guarantee applies to the New Balance 1296v2, 996v3, and 1006, and applies only to the hard court–specific NDurance rubber outsole. Please visit https://support.newbalance.com, search for Ndurance, and follow the instructions to submit your claim.